Following an external audit of its Quality Management System on 22nd May 2013 by DQS Certification (M) Sdn. Bhd., Pathfinder Relocation Services Sdn. Bhd. (PRS) was successfully re-certified to the EuRA Global Quality Seal.
TANJUNG BUNGAH, Malaysia – May 24, 2013 – PRS first achieved EuRA Quality Seal certification for its Quality Management System in 2009 and was subsequently re-certified in 2011. In 2013 EuRA renamed the standard the EuRA Global Quality Seal (EGQS) and this is reflected in PRS’ 2013 re-certification.
The EuRA Global Quality Seal is the world’s first accreditation programme for relocation providers and is open to all Full and Worldwide EuRA Members.
Based on an ISO 9001 process management model, the EuRA Global Quality Seal specifies the processes and KPI’s that reflect the very highest standards in relocation services.
Commenting on re-certification to the EGQS, PRS’ Owner and General Manager Triona Chelliah said “The EuRA Global Quality Seal could not have been achieved but for the hard work of the Quality Manager Denise Lamb, the staff in maintaining the KPI’s and with the help of our business consultant Colin Lamb of Arrowspires Consulting. We really appreciate his support, attention to detail and especially his translation of the EGQS requirements into easy to adopt processes and procedures that have helped our business development and decision making.”
Pathfinder Relocation Services Sdn. Bhd. is an independently owned and operated Destination Service Provider for Global Mobility Companies and International Businesses relocating staff to Malaysia. In the relocation business since 1996 PRS has been successfully relocating assignees to Malaysia through its extensive, yet personal, services.