In line with MDEC’s continuous clients’ process improvement, we are pleased to inform you that MDEC is embarking on new services and business processes with the enhancement of the eXpats system to achieve a better process turnaround time and user experience which will ultimately serve you better.
Effective from 15th November 2017, the new changes are as follows:
1) NEW PROCESS AND SERVICES (ICT COMPANY)
2) NEW PROCESS (MSC COMPANY)
Based on positive feedback and requests from the clients, MDEC will expand its expatriate services by including the endorsement of the application process.
The new processes will include the approval from both MDEC and Immigration Department of Malaysia (IDM) with SLA of seven (7) working days and endorsement of passes by IDM with SLA of two (2) working days. The SLA for company assessment will remain unchanged.
The above SLA can be achieved if MDEC receives the upmost cooperation in STRICTLY fulfilling all Immigration requirements and submitting COMPLETE documentation prior to approval.
In this new process, any incomplete application will be returned to the company for the next course of action. The above SLA will be applied once we received the complete returned documentation.
3) ONLINE PAYMENT
For all MDEC charges and IDM fees, the payment will only be available via ONLINE MODE. Hence, the bank draft/banker’s cheque/cashier order is no longer accepted.
4) NEW WEBSITE
Checkout MDEC newly enhanced website with better user experience and updated information at www.expats.com.my
5) REVISED MDEC CHARGES
With the advent of new services and continuous enhancement on eXpats system, MDEC is revising the charges to the following structure:
ICT COMPANY
| SERVICES (NEW AND RENEWAL) | TOTAL PAYABLE, (inclusive of 6% GST) |
| EMPLOYMENT PASS (EP) (inclusive services of TRANSFER OF ENDORSEMENT (TOE) AND CANCELLATION OF PASSES) Note: Duration up to three (3) years | RM2,968.00 |
| DEPENDANT PASS (DP) and SOCIAL VISIT PASS | RM530.0 |
| AMENDMENT OF APPROVAL LETTER | RM106.00 |
MSC COMPANY
| SERVICES (NEW AND RENEWAL) | TOTAL PAYABLE, (inclusive of 6% GST) |
| EMPLOYMENT PASS (EP) (inclusive services of TRANSFER OF ENDORSEMENT (TOE) AND CANCELLATION OF PASSES) Note: Duration up to three (3) years | RM2,120.00 |
| DEPENDANT PASS (DP) and SOCIAL VISIT PASS | RM530.0 |
| AMENDMENT OF APPROVAL LETTER | RM106.00 |
The payment of the above charges are to be paid prior to application submission and it is non-refundable. We thank you for your continuous support and hope to serve you better in the future.